Dealing With Difficult Employees

Published 11/2023
MP4 | Video: h264, 1920×1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 435.84 MB | Duration: 1h 20m

Managing Difficult Employees: Strategies for Effective Leadership

What you’ll learn
Discipline
Basic standards of discipline & The just cause standard of discipline
Administration of discipline & Mistakes to avoid when administering
Steps for effective disciplinary sessions
The content of disciplinary & grievance procedures
Handling difficult employees
Positive drug use tests
Indiscipline detected during electronic monitoring
Handling office romance
poor performance
Insubordination & manage Insubordination
Workplace bullying & types
Managing workplace bullying
Specific strategies to manage workplace bullying
Calming angry workers when you are the target
Preventing the need for discipline with HRM

Requirements
None

Description
In today’s dynamic workplace, effective leadership involves navigating various challenges, and one significant aspect is dealing with difficult employees. This comprehensive course is designed to equip managers, team leaders, and human resources professionals with the skills and strategies needed to handle challenging personnel situations effectively.Employees who are disengaged often display challenging behaviors stemming from their frustration. Such behaviors can have detrimental effects on business owners, contributing to the development of a toxic work environment. This, in turn, can result in increased staff turnover, diminished performance levels, and compromised customer relations.Key Areas Covered:DisciplineBasic standards of discipline& The just cause standard of disciplineAdministration of discipline & Mistakes to avoid when administeringSteps for effective disciplinary sessionsThe content of disciplinary & grievance proceduresHandling difficult employeesPositive drug use testsIndiscipline detected during electronic monitoringHandling office romanceabsence poor attendancepoor performanceManaging issues with telecommutingInsubordination & manage InsubordinationWorkplace bullying & typesManaging workplace bullyingSpecific strategies to manage workplace bullyingAlcohol related misconductCalming angry workers when you are the targetPreventing the need for discipline with HRMBy the end of this course, participants will be equipped with the tools and confidence to address difficult employee situations, foster a positive work environment, and contribute to the overall success of their teams and organizations. Through a blend of theoretical knowledge, practical application, and interactive learning, participants will develop the skills necessary to navigate the complexities of managing difficult employees with professionalism and resilience.

Overview
Section 1: Introduction

Lecture 1 Introduction to Discipline

Lecture 2 Basic standards of discipline & The just cause standard of discipline

Lecture 3 Administration of discipline & Mistakes to avoid when administering

Lecture 4 Steps for effective disciplinary sessions

Lecture 5 The content of disciplinary & grievance procedures

Section 2: Dealing with Difficult Employees

Lecture 6 Handling difficult employees

Lecture 7 Positive drug use tests

Lecture 8 Indiscipline detected during electronic monitoring

Lecture 9 Handling office romance

Lecture 10 Absence poor attendance